FAQ’s

Please see below, some of our more commonly asked questions. If you have a question that is not answered below, please contact us.

Where can I find TCPS's Terms and Conditions?

Our Terms and Conditions of contract can be accessed here.

How can I check you are qualified to offer the service I want?

All required staff are registered and regulated by the Health Professions Council (the body that regulates health professionals). You can check their Practitioner Psychologist registration here.

What is the difference between a Psychiatrist and a Psychologist?

A Psychiatrist is a medical doctor who specialises in mental health. Psychiatrists diagnose mental health disorders and can prescribe medication.

Psychologists (like the clinicians at TCPS) seek to understand people by using theories of and research on the mind and behaviour. Clinical Psychologists have received doctoral level training in using these theories to help people to cope with and overcome mental health, emotional, social and behavioural difficulties.

Psychologists are trained to work using a rich variety of approaches and can work with individuals and groups. Clinical Psychologists are trained at this level to deliver assessments, therapeutic interventions, consultations, training, supervision and research.

Do you work with adults in their own right?

We can work with young people up to the age of 25 (when we are accessing ASGSF funds). We will also often work with parents in relation to their child. We do not currently offer therapeutic work for individual adults.

Where will the appointments be?

We have two clinics, one based in Bloxwich covering the West Midlands area, and the other based in Shepshed covering the East Midlands area. Families will be invited to attend appointments at whichever clinic is most suitable for them. Addresses for both clinics can be found here.

We offer online appointments nationally (assessments, therapeutic work, training, consultation and clinical supervision). We have found this to be amazingly effective and our families and commissioners have told us how much they like working online.

How long is each session?

This depends on the TCPS service you have requested.

Assessment sessions can be from 20 minutes to two and half hours in length (in response to how much the child can manage). Therapeutic work and consultation sessions are usually an hour to an hour and a half long.

Training sessions will vary in length according to what training is being delivered. Please see our Training page for more details or get in touch and we will answer any queries you have.

Supervision sessions will vary in length according to your needs but would often be an hour long.

How much do you charge?

Please see our Fees page for details.  Or you can contact us to discuss more specific requirements.

How many therapeutic sessions will we need?

Unfortunately there is no way of knowing exactly how many sessions we will need. When we meet and establish what work we will do, we will give you an indication of how many sessions we propose to start with. We will usually then review progress when we are getting towards the end of that period and decide together if more sessions are needed.

How do I pay?

We ask that all services are paid for via bank transfer.

Will my private health insurance pay for my child’s therapy?

We do not currently accept therapy referrals that are funded via health insurance.

Where do TCPS operate?

We offer services nationally, throughout the UK!

We offer online appointments nationally (assessments, therapeutic work, training, consultation and clinical supervision). We have found this to be amazingly effective and our families and commissioners have told us how much they like working online.

We can offer face to face appointments from either of our two clinics based in Bloxwich, West Midlands or Shepshed, East Midlands. When we first make contact, we can discuss which clinic would be most suitable for your family.

Is information we give you kept confidentially?

Yes. This is an ethical principle that Clinical Psychologists are bound strictly by and it is something TCPS prides itself on. Dr Elliott is registered with the information commissioner. We have a very robust information privacy policy and protocol, which fully complies with GDPR.

If we have any concerns about the welfare of your child or anyone else, we are obliged to advise the relevant authorities of this concern. If we have to share your information, we will always try to talk to you about it first.

Do you provide work experience placements?

No, unfortunately we are unable to provide such placements.